Coronavirus Update & FAQs

We’re currently experiencing extremely high call volumes, so if you need to know more about your cover and the COVID-19 outbreak, please read more here:
0333 006 9756
Mon-Fri 8am-8pm - Sat & Sun 9am-5pm

MaPS Directory

We understand the importance of getting full cover when you’re on holiday, especially if you have existing medical conditions. At Union Travel Insurance, we can consider cover for hundreds of medical conditions, and we pride ourselves on providing quality travel insurance policies to suit the needs of our customers. 

Although we believe our policies are excellent value for money, we want to ensure we are always putting our customers and their needs first. Therefore, if you feel as though the price you have been quoted is too high, or you are unable to find cover with us, we wanted to let you know that you can access a number of specialist providers on a directory provided by the Money and Pensions Service (MaPS).

Can Union Travel Insurance provide cover for my conditions?

If you haven’t already, our online quote system will guide you through the process of declaring your medical conditions, and you’ll get an instant decision on whether we can provide cover or not. Simply get a quote or contact us to discuss further.

What is the Money and Pensions Service (MaPS)?

MaPS is a free and impartial money advice service, set up by the Government to provide information and guides to help improve your finances. The MaPS travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around alternative providers.

How can I access the MaPS Directory?

  • By Phone – call 0800 138 7777, they are open Monday – Friday 8am to 6pm
  • Online – you can visit the online travel insurance MaPS directory for a full list of participating travel insurance brands by clicking here
  • By Email – simply contact traveldirectory@maps.org.uk

Who is the travel insurance directory for?

Below is a short video which has been created by MaPS, which should explain if their directory can help you find the cover you need.